USB 3.0 does not work with USB 3.0 cables

So, I am using the Ubuntu 16 image supplied by Firefly, and am trying to connect a depth camera. When I connected the camera using a USB 2.0 cable everything seems to work fine, but when I try connecting using a USB 3.0 cable the computer seems to not detect the camera at all. When I tried it at first (with a USB 3.0 cable) it worked for about a minute, before the video stream just stopped and it seemed like the camera had disconnected entirely. I am wondering if any one knows a possible solution to this?

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