Android and screen problems

Hello there
My first problem :
The application opened played live tv or video correctly
After 2-3 seconds showed the upper left of screen to zoomed
Screen zoom only this live tv or video player
My apps Bein Connect and KabloWeb TV

And another problems :
Where is the android menu buttons on screen ?
Volume up / down button not working (only menu opened)
Will be to power-off method ?
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