Are LoverPi even looking at these posts!

edited July 25 in Crowdfunding
Posted week ago about order 3229 - metal case which arrived with two bottom plates and no top plate. No responses! In fact on most of the posts I see for ordering issues, LoverPi have not responded.
Is this the level of service you guys want to be remembered for?
Are Libre Computing happy with this level of service? When they seek backers for their new projects I expect buyers will remember this. Just a simple response saying that the matter is being dealt with would provide some comfort that we are not wasting our time.

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