My order has been returned to the sender. The local post office claims they never received the required documents for customs clearance. This is a lie, I sent them those documents 4 days after they requested them, but never got a response. Due to holidays and travel, I contacted them about the shipment one month after sending those documents and not hearing from them. They told me to send the documents again, and if I would not receive any response after two weeks, I had to contact them again. Recevied nothing, so I contacted them again. They created a dossier and told me I would hear from them within a week. Two weeks later I didn't get any response. So I called again today, angry, and the person who I spoke with contacted customs, who now claim they never received the documents.
How to continue to finally get my hands on my La Frite?