Hello,
I am posting here because the support team is completely ignoring my emails and web chats. My order #7243 (Tracking: LB485870156US) has been stuck in transit for 38 days (since Aug 10).
I have formally requested a full refund of my $111.39 USD due to the package being lost, but I am receiving zero response from customer service. Can an admin or support representative please look into this immediately and process my refund before I am forced to initiate a chargeback with my bank?
Thank you.